I just have the most amusing chat with Host Gator support since yesterday. As you know by now I am leaving Host Gator since they denied being down one day but intact they had major problems. This conversation did not make me want to stay longer then to move my domains out from there.

And after you after this want another host and get extra 25 GB you can use my affiliate link. If you not use my affiliate link then well you will not get 25 GB extra of space and neither do I.

Last Message from me

Even if Hostgator said they could not pay to another email i am happy you did.

How about this post MZS-XXXXXX can you pay to my gmail as well

Kind regards XXXXX

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Pauline Francisco Posted On: 01 Aug 2007 12:45 AM HOSTGATOR

Hello,
The $49.00 charge has been refunded to you.

Thanks,
Pauline
HostGator Support

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Chris Toueg Posted On: 01 Aug 2007 12:45 AM HOSTGATOR

I apologize for all the confusion in this ticket. Can you please just let me know which account you want me to add the credit to and I will get this taken care of.

Sincerely,

ChrisT
Hostgator.com

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FROM ME Posted On: 31 Jul 2007 11:56 PM

But this is so stupid. Do you ever check in this post? I have now after Steve ask me provide it 1 time and i have also told your support one other time.

IF YOU CHECK for the amount of 49 $ you will see the payment to

XXXXXX@HOSTGATOR.COM

from my Pay Pal account.

Everything you need is in this post just look please

The normal payment is 49.95 mine is 49.00 it is very easy to see

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Pauline Francisco Posted On: 31 Jul 2007 11:36 PM HOSTGATOR

Hello,
I am only showing one payment on 2007/06/22 and another one on 2007/07/30. I do not show any other payments for this month. If you could, please provide the transaction ID for the extra payment as I’m not seeing this in your account.

Thanks,
Pauline
HostGator Support

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On: 31 Jul 2007 11:32 PM FROM ME

OI!

Give me a break now ok!
I paid 2 times for this month you taken money from my PAY PAL after i PAID you with PAY PAL to sales.

It has NOTHING to do with my cancel my Account but maybe i should ask for a refund since you wasting my time so much always asking for the same thing. It is very clear i PAID 2 times for the same month and it not about me CANCEL the account.

Please REFUND ME for that 49.00 not 49.95.

And as i told you i want that money to my friends account in HOSTGATOR

Kind regards Andre

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Pauline Francisco Posted On: 31 Jul 2007 10:04 PM HOSTGATOR

Hello,
You will first have to cancel the account before yellowberryhosting.com before we can issue a credit or payment to another account.

Thanks,
Pauline
HostGator Support

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Posted On: 31 Jul 2007 09:47 PM FROM ME

As you can see Jason Muni saw what I mean and he was about to pay when I guess he went home or something.

I will copy the extra payment one more time but as you can see it is already there. If you look it is the 49 $ not 49.95 as normal.

So this is the extra payment that I sent direct to sales@hostgator.com

As I wrote to Jason I also have a Affiliate money coming MZS-669376

Why did I wrote I was going finish hostgator was because I am and I do not the money credited for next month thank you Andre

PAYPAL PAYMENT BELOW

Payment Sent (ID #XXXXXXXXXXXXXXXX)

Total Amount:
-$49.00 USD
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Steven Nolin Posted On: 31 Jul 2007 02:32 PM HOSTGATOR

Hello,

I have re-read this a few times to make sure I am not missing anything. I am showing transaction IDs 8EM05599SV251553E on 6/22 and 1XT06095XX262860M on 7/30. Those payments are for yellowberryhosting.com hosting.

You stated “I am finish Hostgator this month and i really want my money back. I was planning to cancel it this month but you took money before i had the change to get them back.” but I do not see a cancellation ticket.

If there is a 3rd payment please reply back with that transaction ID otherwise after you cancel the account we can see about applying any remaining amount to this other account.

Thanks,

Steve
HostGator.com

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Posted On: 31 Jul 2007 12:24 PM FROM ME

This is just uppright silly just beucase you change staff should not mean that you have to ask for everything one more time. Even i can see the answer in the bottom of this post.

Please look and you will find all the info that you need

thank you andre

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Steven Nolin Posted On: 31 Jul 2007 12:02 PM HOSTGATOR

Hello,

Yes, it does look like you paid twice. Once for your June hosting (8EM05599SV251553E 6/22) and once for your July hosting (1XT06095XX262860M 7/30). Please supply the transaction ID for the extra payment.

Thanks,

Steve
HostGator.com

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Posted On: 31 Jul 2007 11:10 AM FROM ME

Dear Steve !

As you can see in the talk before i PAID 2 times thats why i am getting refund not beucase i cancel right now.

Please do not close this ticket before this is finished

Please transfer to the account i told you.

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Steven Nolin Posted On: 31 Jul 2007 11:00 AM HOSTGATOR

Hello,

What is the ticket number for your cancellation? Your account would need to be cancelled to be able to use the remaining part of the payment for another invoice.

Thanks,

Steve
HostGator.com

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Jason Muni Posted On: 31 Jul 2007 07:08 AM HOSTGATOR LAST GOOD REPLY

What is the account you want me to add this credit to?

Sincerely,

Jason Muni
HostGator.com

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Posted On: 31 Jul 2007 07:02 AM FROM ME

I also have MZS-XXXXX this money and if you like you can transfer to my friends account here at hostgator as well and i can work it out with him some how if that would be easy for you guys.

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Jason Muni Posted On: 31 Jul 2007 07:01 AM HOSTGATOR

I can add this to an account as a credit, that you specify if you request.

Sincerely,

Jason Muni
HostGator.com

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Posted On: 31 Jul 2007 06:38 AM FROM ME

I am finish Hostgator this month and i really want my money back. I was planning to cancel it this month but you took money before i had the change to get them back. I asked paypal and no i can not get money to the account now.

You have two options

1. Send it to my friends account in Hostgator
2. Pay me on XXXXXX@gmail.com

Kind regards Andre

——————————————————————————–

Jason Muni Posted On: 31 Jul 2007 03:42 AM HOSTGATOR

I will place this ticket on hold. Once you have an update,just reply back and let us know what we can do to assist, thanks!

Sincerely,

Jason Muni
HostGator.com

——————————————————————————–

Posted On: 31 Jul 2007 03:24 AM FROM ME

Ok keep this POST open i am trying to get an answer from PAYPAL why they close it down. Once i get that i will tell you what to do with the money.

Andre

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Chris Toueg Posted On: 31 Jul 2007 01:18 AM SEE THAT HE CHANGE HIS MIND ON THE LAST POST

I apologize, but we can only make a refund to the same paypal account.

If you like, I can credit one of the payments to your account with us. That way, next month, you will not have to pay as the invoice will be paid with the credit already on the account.

Sincerely,

ChrisT
Hostgator.com

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Posted On: 31 Jul 2007 01:09 AM FROM ME

If you check in the post below it is all there. The first one is my LAST payment automatic and the second is the one i paid to your email.

Now another problem have accured my account in PAYPAL have been LIMITED so i need you to pay to my other paypal account

xxxxxx@gmail.com

thank you

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James McHugh Posted On: 30 Jul 2007 08:09 AM HOSTGATOR

Hello,

Can you provide the transaction ID from the duplicate payment?
Sincerely,
James
Hostgator.com

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Posted On: 30 Jul 2007 06:33 AM FROM ME

I sent you a payment to this email and today you took the money once more. Please reund the money to my PAYPAL account you can do that in the account by clicking cancel thank you

Amount: $49.95 USD
Date: Jul 30, 2007
Subscription Name: www.hostgator.com
Subscription Number: S-XXXXXXXX
Item Number: 250342

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