PayPal has a software called Lemon

Posted by | November 18, 2007 | Pay Pal

It is sad when big companies like Pay Pal automate the staff or get so stuffed with them self that they stop listen to the small people AKA the customers in general.

I notified Pay Pal about a fraud causes that happened on the DP forum a user was selling Warez in the forum and I found out that he actually has sold

Instead of a thank you dear sir for letting us know about this problem I got a standard letter that I should open a dispute case. I already open a dispute case and I already told them that but apparently they did not read the email. I guess there is some auto software that on certain words in the email triggers a response from the server.

This is how good companies go to bad big companies and Google is heading the same way.

Standard email from Pay Pal what not what i was asking for and i am sure “Lemon” is the name of the software that answer the emails

PayPal Buyer Protection is offered to both buyers and sellers in an
effort to make our online trading community a safe and secure place.
Before you escalate this issue to a PayPal claim, you need to open a
dispute with the seller in an attempt to resolve your issue and make
sure all steps have been taken to come to a resolution.

If you are unable to resolve a dispute on an item you’ve purchased, you
can escalate your dispute to a PayPal claim. Once a dispute is escalated
to a claim, a PayPal Specialist will review the dispute history and
archived messages to decide the outcome based on evidence collected from
both parties. At that time your qualification for PayPal Buyer
Protection will automatically be considered.

To escalate your dispute to a PayPal claim, please follow the directions
below:

Log in to your PayPal account at https://www.paypal.com/

Click the “Resolution Center” subtab.

Click “Open Cases” in the drop down menu and select the dispute you wish
to escalate.

In the “Close or Escalate” box, select the radio button that will
escalate the dispute to a claim.

Click “Continue.”

Complete the “End Communication and Escalate to a Claim with PayPal”
form.

Click “Escalate to a Claim.”

It is my pleasure to assist you. Thank you for choosing PayPal.

Sincerely,
Lemon
PayPal Protection Services
PayPal, an eBay Company

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